Ingredients
Are Topicals products gluten-free?
Yes, all Topicals products are gluten-free!
Are Topicals products clean?
Yes, all Topicals products are clean and certified clean at Sephora! Topicals products have been formulated without parabens, sulfates SLS and SLES, mineral oils, formaldehyde, and more.
Do any Topicals products contain fragrance?
All Topicals products — except Faded Serum — are formulated without added fragrance, aka they’re fragrance-free!
Faded Serum contains ethylene brassylate, a fragrance compound generally considered safe to use, even for sensitive skin, as it is not commonly associated with adverse reactions.
Additionally, we’ve conducted RIPT testing, which indicated that Faded with ethylene brassylate does not cause irritation.
Where can I find the percentages for each product?
Our formulas are proprietary, but every ingredient is used at a safe and effective level. Our formulas are specially crafted recipes with a balanced level of several actives. We do not disclose ingredient levels because, in the case of our formulas, the power is in the work they do synergistically. Our custom blends are effective because instead of one or two actives carrying all the weight together, our blends provide a powerful impact.
If you have any known allergies to any of the ingredients listed, we suggest consulting a dermatologist to determine if the product is suitable for you. Patch testing is also essential, and we recommend conducting a patch test before trying any new product.
Is Topicals vegan and cruelty-free? Does Topicals test products on animals?
All Topicals products are vegan, gluten free, and dairy-free and do not include any animal by-products. All our products are also cruelty-free.
Topicals does not test on animals!
Products
Is it safe to use Topicals if I am pregnant or breastfeeding?
Many Topicals products are formulated with gentle ingredients, some—including Faded Serum, Faded Mist, the Faded Under Eye Mask, and the Faded Cleansing Brightening Bar—contain kojic and/or azelaic acid, which may not be recommended during pregnancy.
What is the shelf life of Topicals products? Do your products have expiration dates?
The shelf life of our products varies depending on the formulation. Below is a general guideline for opened products. Please note only products purchased from authorized sellers can be authenticated.
Faded Brightening & Clearing Serum (Unscented) – 3+ years depending on storage
Slather Exfoliating Body Serum – 3+ years depending on storage
High Roller Ingrown Tonic – 3+ years depending on storage
Sealed Active Scar Primer – 3+ years depending on storage
Slick Salve Mint Lip Balm – 3+ years depending on storage
Faded Mist – 2+ years depending on storage
Faded Eye Mask – 3+ years depending on storage
Like Butter Moisturizer – 2 years (exact expiration can be found on carton)
Like Butter Mist – 3+ years depending on storage
Faded Cleansing Brightening Bar – 3+ years depending on storage
Slick Salve Acai Lip Balm – 3+ years depending on storage
Clearly Acne Mist – 2 years
For unopened products, we recommend you email help@mytopicals.com with the batch number printed on the opposite end of the cap, and we’ll be more than happy to confirm the month it was produced!
Proper storage—keeping products in a cool, dry place away from direct sunlight—can help maintain their effectiveness.
Why do some Topicals products smell / have color variations?
It is totally normal for the product color to change over time. There is no need for concern, the product is still safe to use!
Our ingredients come from plants and other natural sources, with variations between batches based on factors like harvest time and location, as well as growth conditions. For instance, different oranges can vary in sweetness, seed content, and color despite being the same type. These differences result from various factors.
Due to the high activity of many of our ingredients, combining them or adding them to formulas can produce a smell. Some ingredients naturally release scents when at their most active. However, as long as the product is within its shelf life, it remains safe to use.
Why am I experiencing breakouts after using Topicals Products?
Little bumps can be indicative of either an allergic reaction or can be temporary skin purging, characterized by the appearance of texture, bumps, and/or whiteheads. However, this purging process should not cause any discomfort such as irritation, inflammation, burning, or itchiness.
To proceed further, you can complete this form. Our team of skin experts will review it. We’ll then provide a resolution within 24 hours.
Are Topicals products suitable for sensitive skin?
Topicals products are designed specifically with sensitive skin in mind – that’s why we avoid synthetic fragrances and dyes and use scientifically-proven botanicals and safe synthetics at their optimal concentrations.
That said, everyone’s skin is different, so we recommend reading each product’s ingredient list and patch test first. To patch test, apply a small amount of product behind the ear, wait 24-48 hours and check for any signs of irritation.
Are your products non-comedogenic?
Yes, all of our products have passed comedogenicity testing.
What type of skin is Topicals suitable for?
All skin types! Topicals works to redesign and reimagine the experience of treatment for people with visible skin conditions.
Each product targets different concerns. You can find more information about skin type compatibility on the product pages. We recommend patch-testing products to be sure a product will work for you!
How long does it take to see results?
Results vary from person to person, but with consistent use, you can start seeing changes in as little as six weeks. That said, it can also take the same amount of time it took for the concern to develop. Trust the process—good things take time!
Still have questions? Fill out this form, and we’ll help you out!
Is Topicals packaging recyclable?
In partnership with Pact Collective, you can now bring your Topicals empties to select Sephora stores across the US and Canada to be recycled! While our cardboard packaging and aluminum tubes can be recycled at home, all Topicals empties can be dropped off at participating Sephora locations. For more information and drop-off locations, visit pactcollective.org/locati
Why do you use aluminum tubes?
We use aluminum tubes because of their recyclability. They help prevent product discoloration and waste by helping you get out every last drop of Faded or Like Butter — especially when used with our Main Squeeze tube key—they’re completely airtight and sealed until used for optimal product freshness.